CDI Merchant Services:

CDI Merchant Services offers the innovative solutions, along with unrivaled credit card processing industry expertise, to help you take your business to the next level.

The following makes it clear that CDI Merchant Services is truly a cut above other processors:

Lowest Transaction rates and fees
You’re ensured that you’ll pay the absolute lowest rates and fee for credit card transactions.
Long-term partnership
Partner with CDI Merchant Services and you’ll add revenue by reducing operating costs. Plus, we’re able to offer you to MICROS products and services.
Alert manager
Know how your business compares to industry standards. Set alerts to include: loss prevention issues on guests' checks, ticket times in the kitchen, employees nearing overtime, and sales warnings—including alcoholic beverage alerts.
You'll have drill down access via your web browser to operational, financial, and management-specific business data through a full menu of hosted POS applications including:
Set up and manage gift card and loyalty programs from anywhere.
Take advantage of purchasing, receiving, and stock management functionality along with full recipe and product cost capabilities at a single location or multiple outlets.
The simple, easy-to-use, online user interface that handles tedious human resource tasks so you don't have to.
Leverage your natural workflow of tasks and get a helping hand in the simplification of training.
MICROS POS equipment

Every establishment is unique and one of a kind, and therefore requires a number of different needs. Whether you're an independent or globally recognized chain, MICROS Restaurant Enterprise Solution (RES) offers the power and flexibility to support your entire operation.

Whether you're an owner of a single or multiple restaurant location, MICROS RES offers enterprise management applications, providing end-to-end communication throughout your operation to increase efficiency, speed-of-service, and ultimately provide a better guest experience for your customers.

MICROS 3700 POS system
MICROS' most popular restaurant POS solution that is both powerful and flexible. If security, data integrity, easy software deployment, and real-time business intelligence top your list of requirements, MICROS RES is your solution.
  • Point of Sale that adapts to the way you run your business
  • Comprehensive point of sale, helping operations become more efficient and more profitable
  • Solutions designed specifically for table service, quick service, or fast casual restaurants
  • Manage the complex employee environment you face on a daily basis
  • Monitor inventory levels and streamline ordering and receiving process
  • Understand the profitability of your operation with flexible reporting and analysis tools
  • Drive customer satisfaction through enhanced kitchen efficiency
  • Facilitate waitlists and reservations
  • Mix and Match touch screen terminals, kiosks, and hand held devices in any installation
  • Maximize your guests' experience with personalized service
Excellent for: Hospitals, Full Service And Quick Serve Restaurants
Every owner plans on opening an establishment that will fulfill the needs and wants of its patrons. What you need is a system that can help facilitate and manage all the processes that go into running a profitable establishment. MICROS, an established leader in hospitality technology, developed the popular MICROS e7 to help shrink your work day in a cost-effective manner while increasing your margins.
  • Reduce labor costs – provides detailed data about individual servers and their productivity
  • Solutions designed specifically for table service, quick service, or fast casual restaurants
  • Monitor inventory levels and streamline ordering and receiving process
  • Understand the profitability of your operation with flexible reporting and analysis tools
  • Monitor operational conditions and compare against established standards
  • Drive customer satisfaction through enhanced kitchen efficiency
  • Prevents loss - no food or beverage is prepared unless it has been entered into the POS, preventing mistakes and/or omissions from the guests' bill
  • Enables flexibility - allows you to serve guests more effectively, and thereby create return customers
  • Helps management increase profits by making better business decisions with easier access to operational activities and trends
Excellent for: Quick Serve and Fast Casual Restaurants
MICROS 9700 Hospitality Management System (HMS)
Built on years of industry experience, 9700 HMS delivers the business intelligence you need to make timely, well-informed business decisions through a collection of easy-to-use tools, allowing you to quickly find the information you need without investing in lengthy training. With installations ranging from small, specialized operations, to large enterprise configurations spanning multiple properties, 9700 HMS has the functionality and experience to meet your needs.
  • Flexible, easy to use, innovative
  • One of the most widely used point-of-sale solutions in the leisure and entertainment market
  • Built on years of industry experience
  • Feature set to meet the demands of high volume operations from resorts and casinos to specialty dining restaurants, and extensive retail operations
  • Delivers the business intelligence needed to make timely, well-informed business decisions through a collection of mature, easy-to-use tools
  • Installations ranging from small, specialized operations to large enterprise configurations, spanning multiple properties in large geographic areas
  • Built on the Microsoft .NET framework, an extensible platform that provides superior scalability and integration capabilities
  • Provides operational resiliency regardless of the condition of the technical environment
Excellent for: Hospitals, Full Service And Quick Serve Restaurants
MICROS Digital Menuboards (DMB)
One of the latest tools to emerge in the hospitality market is the digital menu board. A fully integrated feature of the MICROS RES and Simphony point-of-sale (POS) systems, this dynamic technology displays menus while simultaneously drawing customers’ attention to other information, like current store promotions.

MICROS includes the Digital Menu Board functionality as a core feature in MICROS RES and Simphony. So when you’re ready to deploy this innovative technology for your business, MICROS is ready with MICROS Digital Menu Board Integration.
The Integration Advantage
Menu and price changes are made concurrent with POS changes and seamlessly updated in real-time which increases the level of accuracy between the price displayed on the menu and price charged to the customer, thus improving customer satisfaction
  • Automatic process enables employees to focus on customer service and food preparation rather than manually changing the menu
  • RES Enterprise Management (EM) allows Corporate to manage content for the store’s menu board, therefore no input is needed for the individual stor
Powerful Marketing Capabilities
  • Attention-grabbing graphics used to promote daily specials and up selling which can increase revenue
  • Ability to create custom graphics provides branding opportunities and a specialized feel for the store’s menu display
  • Displays drive additional traffic to the store, create more product interest, and help build customer loyalty
  • Displays can also be used for training purposes
Web-enabled Design
  • Created as a custom-designed web page that dynamically updates its content based on preconfigured settings
  • Incorporates the use of a web browser, ASP application, and web service to deliver customized content to the menu board display
  • Supplies the basic content with purchase options for specialized content
  • CDI Technology is one of the leading Micros dealers for DMB services. We can provide as little or as much design help as you require to create DMB”s that build sales.
Excellent for: Quick Serve Restaurants, Sports Bars and other restaurants
Remote Eyes
The National Restaurant Association estimates restaurant losses due to internal theft exceed $20 billion annually. Integrating Remote Eyes with your restaurant or bar point of sale system will minimize employee theft, protect against liability and fraudulent claims, and improve your operations management capability, and ultimately reduce losses.

Remote Eyes allows you to keep a close eye on your operations by viewing multiple locations simultaneously with MultiView Client. Mix and match cameras from different store locations, such as all cameras focused on cashiers to see them on a single screen layout (up to 32 cameras). POS transaction data embedded in your video archive provides evidence to crack down on employee theft, fraudulent charges, property damage, and stealing of merchandise.

Connecting Remote Eyes with broadband Internet allows you to better connect with your restaurants, giving you the capability to see, hear, talk to, and receive data from your stores no matter where you are. Get a glimpse of where your business is heading with Remote Eyes.
  • Simply plug the equipment into the store router, set up the IP addresses to match the store network, and watch your transactions flow
  • Transaction filtering
  • Software text insertion in video archive
  • Local database storage for up to 30 days
  • Transaction search and retrieval
  • Software integration is set up one time for the entire store, regardless of how many registers are ultimately connected
  • One click video archive search and retrieval
  • Real-time link to Enterprise Dashboard Retail Monitor
  • Each event and transaction is faithfully transmitted to the security system regardless of what happens on the receipt printer
  • All events are captured in the video archive, perfectly synchronized with when the events occurred
JTECH GuestAlert System
The GuestAlert system from JTECH is an ideal tool for virtually all types of entertainment and dining environments. Your hosting staff can now page and alert guests when their table is ready with the touch of a button. GuestAlert gives you the ability to efficiently manage customer flow, and the number of guests who are waiting to be served in full table service environments. This unique page and alert system also simplifies the guest queuing challenges that seem to plague the unique fast casual dining niche.

GuestAlert systems are silent and immediate with responsive vibration and flash alerts to reach the senses of both sight and touch. In addition to vibrating and flashing, the Glowster & GuestPass pagers can play a voice message informing guests that their table is ready, or that they have gone too far from the restaurant. In addition, all GuestAlert system components are Restaurant Tough solutions from the recognized leader in restaurant wireless paging solutions, JTECH Communications. Join the thousands of successful restaurants that have chosen JTECH as their wireless solutions provider.
  • Reduces chaos at the hostess stand (or counter in fast casual), improving restaurant ambiance and guest satisfaction
  • Improves efficiency of your service staff, reducing labor expenses
  • Increases speed of service to your guests, creating a greater likelihood of repeat business
  • Eliminates picking up of wrong orders, costly reheats and "do-overs," reducing food costs
  • Improves restaurant ambiance by removing obtrusive overhead audio paging noise
  • Alerts guests silently and reliably when their table is ready (casual dining), improving customer satisfaction
  • Alerts guests silently and reliably when their food is up (fast casual), improving customer satisfaction
  • Helps to maintains food quality by streamlining order delivery in fast casual
  • Improves restaurant guest flow, maximizing available tables and revenues during peak periods