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Hospitality - Avaya

Reliability, simplicity and a huge selection of sophisticated telephony features make PARTNER ACS a perfect choice for a growing business.

A proven system PARTNER ACS has a current installed base of nearly 1 million loyal users around the world. It is ideal for new businesses, and for businesses with their eye on the future and the promise of the Internet.

Growth and investment protection PARTNER ACS grows as your business grows. Maximum capacity is 15 lines, 40 stations or 31 lines, 8 stations*. The compact, modular design means the original processor does not need replacement even when you add modules to bring capacity up to the maximum. And when you exceed this capacity, all telephone sets (including TransTalk wireless handsets) can be migrated to the MERLIN MAGIX Integrated System, so the investment you make today keeps working for you tomorrow.

Easy to use telephony features

Ease of use is a must in a small-business communications system. PARTNER ACS is simple to use and stays simple to use. For example, you can program your most frequently used features such as Speed Dial, Send All Calls, or Call Forwarding for easy, one-touch activation.

PARTNER ACS delivers the most complete and versatile portfolio of telephone sets on the market.

Call control, caller information, personalization, theyre all here, including:

  • Built-in speakerphone and intercom
  • Backlit display telephones
  • Call Hold and Transfer
  • Message waiting notification and retrieval on your telephone or PC
  • Call status indication via LEDs
  • Caller name and number display
Every caller is important to a small business. But PARTNER ACS helps you service your most important callers with built-in Caller ID functionality. Name and number appear simultaneously during ringing on the display (with R4.0 and R5.0) there is no need to obtain any additional hardware. You also get Caller ID logging and scrolling to keep track of calls. And Caller ID is fully functional on the optional TransTalk wireless handsets. (Note: Subscription to Incoming Caller ID service from a local telephone company is required)

Features and Functionality

  • Abbreviated ringing
  • Account code entryRegular/Forced/Verified
  • Call Assistant
  • Conference calling (5-party*)/Call bridging
  • Conference drop/Conference denial
  • Direct line pickup (active or idle line)
  • Distinctive ringCO/ICOM/Transfer
  • Do not disturb
  • Emergency number list
  • External/Internal hotline
  • Hands Free Answer on Intercom (HFAI)
  • Intercom call ring/voice/manual signaling
  • Last number redial
  • Loudspeaker paging
  • Manual signaling
  • Message light on/off (system and single-line sets)
  • PARTNER telephones6-button, 18-button, 18-button with display, and 34-button with display
  • Power failure transfer
  • Saved number redial
  • Simultaneous paging/group paging
  • Speakerphone (built-in)
  • Speed dial/auto dial (100 system numbers, 20 personal numbers)
  • System Message Detail Recording (SMDR)/talk time
  • Touch-tone enable

Options:

  • Alerting devices: horns, bells, chimes, strobes
  • Contact closure (supports 2 devices)
  • Headsets/cord-free headsets
  • SDSL interface card
  • PARTNER Doorphone

Tip/ring Devices Supported:

  • Alerts
  • Answering machines
  • Credit card readers
  • Fax machines
  • Modems
  • Standard analog (tip/ring) phones
PARTNER ACS: The simply powerful, powerfully simple solution for today's growing businesses

There is no other communication system on the market today that is as comprehensive, yet easy-to-use as PARTNER ACS. Its the ideal solution for converging data, voice and Internet communications through a single system, with powerful telephony features, Business-ready DSL capability, sophisticated messaging and Internet applications. PARTNER ACS together with PARTNER Messaging, and the TransTalk 9000 Digital Wireless System supply a full range of innovative capabilities to ensure you and your employees are always reachable and accessible 24/7, whether they are at their desk, on the shop floor or out of the office. PARTNER ACS delivers big-business productivity without the complexity, the big price tag and without the administrative and management responsibilities.

And you are supported by Avaya and its pioneering heritage of more than 130 years of innovation and reliability in meeting the communications needs of businesses around the world.

The Leader in Hospitality Technology